A Small Change to How You’ll Receive Updates

A new way to stay in touch 💚

Thanks to you, Indulge has grown so much over the last year and staying connected with you, my lovely clients, has become more important than ever. Whether it’s sharing wellbeing tips, announcing new treatments, offering last-minute appointments or simply keeping you up to date with what’s happening in the therapy room, communication is a huge part of how I look after you.

Up until now, WhatsApp broadcasts have been a big part of that. But in the coming weeks, I’ll be moving away from sending updates and offers through WhatsApp and shifting everything over to email newsletters instead.

Don’t worry - I’ll still reply to you personally on WhatsApp for appointment questions. This change is just for broadcast-style updates.

Here’s why this move will make things even smoother for you…

Why I’m stepping away from WhatsApp updates

As Indulge continues to grow (over 300+ five-star reviews - thank you! 🥹💚), WhatsApp has become less reliable for sending out information. Many clients don’t receive the messages unless they’ve saved my number, meaning important updates or offers can easily be missed.

And for a business that prides itself on being personal, organised and consistent, that simply isn’t ideal.

There’s also the issue of timing - WhatsApp messages can sometimes pop up at moments that feel intrusive or disruptive. Email, on the other hand, allows you to catch up when you choose, without feeling overloaded.

This shift isn’t about being less connected - it’s about being more intentional, more professional, and more reliable.

Why email is better for you (and for Indulge)

Email newsletters allow me to share much more with you in a cleaner, more beautiful and more accessible way. With email, you’ll benefit from:

✔️ More reliable delivery

No need to save my number. No more messages disappearing into the WhatsApp abyss.

✔️ A more premium look and feel

Email layouts suit the Indulge brand perfectly - calm, clear, beautifully designed and easy to read.

✔️ Easier to find what you need

Updates can be saved, pinned, revisited or forwarded.

✔️ Longer, more helpful content

From wellbeing tips to seasonal advice, emails give me space to share things properly.

✔️ Exclusive early access to offers

Email subscribers will get early access to new treatments, seasonal promotions, and last-minute cancellation alerts.

What you’ll receive if you join the Indulge mailing list

Think of it as your own little dose of wellbeing landing in your inbox.

Subscribers will receive:

• Seasonal wellness tips

• Updates on new treatments

• Priority booking windows and availability alerts

• Gift voucher promotions

• Behind-the-scenes updates from the therapy room

• Weekly blog highlights

• Important announcements

And, of course, everything will be written in the calm, warm tone you’re used to when you visit Indulge.

How to make sure you don’t miss anything

If you’d like to keep receiving Indulge updates going forward, please make sure you’re signed up to the newsletter on my website.

👉 You can sign up here: indulgemassagetherapy.co.uk - (it only takes a moment)

Once you’re subscribed, you’re all set. No missed offers, no missed cancellations, no missed news. Just calm, helpful updates delivered straight to your inbox.

And finally… a little reassurance

This isn’t me stepping away from WhatsApp entirely.

You can still message me directly about appointments, questions, injuries or anything you need - just like always. I’m simply moving broadcast-style updates to a place where they can be delivered more reliably and beautifully.

Thank you so much for supporting this small, growing business of mine. I’m excited for this next step and I can’t wait to share more calm, value-packed updates with you in the months ahead.

Lots of love,

Lee 💚